relationship with people is not always add up the way we would like. Imagine you are standing face to face with a man who literally boils with anger and yelling at you; and everything you want to - to respond in kind. But shouted in response, you can not improve the situation. How to pull yourself together and keep? There are several solutions, and only one of them - right.
To suppress his anger. Definitely a bad idea. In this case, you just tsedite through his teeth, "All right," and try to continue to do business. You hid a flash of anger from others, but what is going on in your head? And there - a real hurricane. Restrain anger impossible. Breaking anger on others. constructively express their discontent is certainly possible, but to throw out anger at him should not - your anger will grow like a snowball, with every word. Wrap and splashing anger only reinforce emotional explosion. distracted and reassess the situation. Yes, it is difficult to distract yourself when someone hysterically screaming in your face. However, there is one way. Once again, detailed the situation: someone standing a few inches from you and screaming at you hurl. Do you really want to respond in kind, or even make a good "buddy" about anything.
But what if I tell you that this man lost his mother yesterday? Or is he going through a difficult divorce, and yesterday he took away the right of children? You would most likely not take his anger so close to the heart, and may even have felt sorry.
What changed? Never mind! Just the background that you told yourself, change your outlook on the situation. Once you change your view of the situation - the brain changes your emotions towards her.
Now is the last step - to forgive. And it should be you, not your buddy. Keep the evil on someone - it's the same thing to drink the poison himself, thinking that he would die by someone else.
According to the materials: bakadesuyo
20 tracks of soothing to relax and relieve tension
8 simple rules of communication, when you manipulate
via www.adme.ru/svoboda-psihologiya/8-prostyh-pravil-obscheniya-s-manipulyatorom-1021710/
