The catering worker was cunningly silent about when the first was prepared. Bashny.Net

When we come to eat in a place, we do not even know how to work here. catererer And how things are organized here. Therefore, it is always interesting to listen to people who have worked in this field for many years and know exactly what is hidden from the eyes of visitors and what is happening in the restaurant kitchen.

Today's edition. "Site" It offers to discuss some points in the work of catering establishments that are known only to the staff. What's going on here? Why is there a big difference between men and women?



Catering workers

1. Why don’t people like food delivery?
   There are several reasons. For example, you constantly have to keep boxes at hand, fold them, spread them out, find a place for them (which is usually not enough). Such boxes are often brought unbranded, so you have to do additional small work, pasting the logo of the institution. Also, you have to constantly deal with couriers, which is also not always liked by the catering workers themselves. And at times when there are so many visitors in the institution, takeaway orders even more burden the staff. Because in the kitchen. delivery It is customary to give before orders to the hall, which only breaks the queue, creates a frantic rhythm. You have to prepare the first one in advance and postpone the construction of desserts until the very last moment.
   
   Now add the lack of tips, and it becomes clear why the delivery of food is treated without much awe.
   
   
   
   
   
   
2. Why a visitor won't be allowed at a table
   If the table is reserved after an hour, then the visitor will almost in any case be refused to "park" here. It would seem that it would be bad if a couple of people could have lunch in the restaurant during this hour? And although this will indeed bring additional money, not every employee will decide to take the risk by letting a guest at the table, where in an hour the reservation will be made. After all, what will you do if the person does not leave in an hour, even though you agreed? You won't throw him out or make a scandal. Therefore, the staff of the institution can make an exception only for people who are known here and who keep their word. People who promised to leave in 40 minutes will leave on time.
   
   
   
   
   
   
3. What happens to the wishes of the guests
   Reviews are not as useless as it may seem at first glance. In many catering establishments, employees have a tradition to write a couple of sentences in a special chat after a change. Here briefly discuss how the shift went, describe the most popular dishes, note the positive and negative reviews of visitors. The bosses also read practical remarks, so some of them are taken into account when organizing further work. Therefore, you can leave reviews and even need to, if you have ideas how to help improve the work of a particular institution.
   
   
   
   
   
   

What the staff eats What the chef eats
Some believe that the chef eats only the most delicious dishes. But in reality, the chef (like his assistants) has to eat pasta, potatoes, or other foods as simple as possible. After all, if you eat salty and peppered dishes with a lot of spices, you will not be able to adequately evaluate the food that you give to guests. Although in some establishments, chefs do not care about the purity of taste. They eat whatever they want.



It is delicious to eat in the best restaurants.
Receiving awards is always good for everyone. But is the food getting better at an establishment that recently won a prestigious award? Experience shows that the staff does not start to work even better. Why, if it's the best? But the expectations of guests are greatly increased (this is now the best restaurant). As a result, there is a great risk of disappointment. And if earlier a guest in this restaurant could simply not like, after which he easily went to another institution, now he did not like in the "best" restaurant. It spoils the reputation and awards, and the institution itself.







What do food workers say about gender gap? According to them, men come to the institution, first of all, to eat delicious. And the conversation is just an addition, without which they can quite do. But ladies always put communication first. After all, they can somehow deal with a salad or drink in the process of communication. That's it!