[Video] How to put a man on the spot: 10 real questions about the pressure in the negotiations

Videos about 8 ways to confront the formula needs proved unexpectedly popular, with 8, 000 views in two days. We decided to continue the theme.

A few days ago, we conducted a survey among our readers on what matters in terms of the negotiations concern them. Received hundreds of responses, habitually drowning in their analysis. But when emerged, they found that many people care about is the theme of confrontation between the pressure in the negotiations.

We selected 10 of the most interesting, in our view, the issues in this thread, and again locked in the studio Dmitry Kotkin, head of the St. Petersburg school negotiators spike and our good friend, so he told me exactly what to do:

10 real-life situations that are able to highlight - under the cut:



  1. How to behave in a situation where during the presentation of the results of its work, hear from colleagues or boss: "What is that crap at all?».
  2. Negotiations with initially negative / aggressive-minded customer. How to pay off the negative and move in a constructive direction.
  3. How to arrange for a constructive dialogue man contemptuously referring to all those below the post (especially if it's a blonde ...)?
  4. How to repel attacks opponent so as to make clear that to do so - it is more expensive
  5. How to behave in stressful negotiations when colleagues were yelling at each other and has become personal, forgetting about the topic of the meeting. How to return the conversation to the question?
  6. How to quickly extinguish the outbreak of negatives emotions counterparty, which was a response to your offer
  7. How to react if the other party knowingly exposes idiotic requirements / conditions? That is, they know that this demand is unacceptable and will not be performed, but push it to tighten or the breakdown of negotiations.
  8. How to politely interrupt the interlocutor who have suffered already in the wrong direction, and he gives you to insert the word.
  9. On the day participated in the negotiations trestoronnih where I alone represented his company, pressed very hard. Question - how to resist pressure in tough negotiations?
  10. How to not be pressed under the "unbending" argument ("buy the elephant," for example) and display the interlocutor to discuss mutually beneficial position?
     We hope that this will add specific techniques in your arsenal - at least, will have something to experiment with in the near future.



    Source: habrahabr.ru/company/stratoplan/blog/218217/