10 rules of successful sale. Bashny.Net

Rule 1.

Never start with a greeting phrase "What do you suggest ...." Or "What are you interested ..." because people in recent years to develop immunity that phrase and the obvious answer would be: "Thank you I'll see ...." or "If you need help, I will return to you." As a result, we initially lose the opportunity to influence the selection process, the first phase of the initiative will be missed.

Rule 2.

Remember that not a client comes to us to buy, and we communicate with the customer to sell. Constantly initiative in sales must come from you. Seller - you and success depends on eighty percent of you.

Rule 3.

Do not try to argue with the customer and to impose their views. Not all think alike and the scale of priorities, values ​​buyer may not coincide with your views. Therefore, always reveal the true needs of the client and only on the basis of, form a proposal for a specific client.

Rule 4.

Before the presentation, try as much as possible to gain the client, as if the buyer will sympathize with you, the probability of successful completion of the sale will be much more.

Rule 5.

During the communication with the client, constantly show interest in the conversation, actively use the technique of active listening. The buyer should feel that their problems and doubts you care.

Rule 6.

If the customer has decided to buy your product, always offer him related products or accessories for household appliances such as this can be napkin to wipe the dust, to mobile phones - a memory card or cover for cars offer an alarm or a tape recorder. Thus, you increase the amount of sales, and hence the efficiency of sales.

Rule 7.

Always leave your contacts and customers take their contact information to inform them about new promotions and receipt of goods. And leaving their contact buyer, it is likely that it will become for you a regular customer, and this entails an increase in the customer base.

Rule 8.

In addition to attracting new customers who are actively working with the existing client base, it too can make good profit.

Rule 9.

Do not be afraid of objections client. Many sales managers make the mistake, considering customer dissatisfaction and doubts as a barrier for sale, forgetting the simple truth: the presence of the customer objections, tells us that the buyer is interested in our product!

Rule 10.

Even with good results and excellent efficiency in sales, do not stop there! Set a new goal and strive to sell more and better.

Using these rules to work will help you sell more effectively and avoid the most common pitfalls inherent novice sellers.