A customer calls tech support with an unexpected question

When I worked tech support, you are often faced with problematic customers. But one is particularly memorable. The man called and an excited voice began to shout into the phone:

— Hello, girl, pretty, save! I'm a computer seem completely broken, when the film from the Internet tried download. I can not understand — or virus grabbed, or something else!

We usually such problems are solved, but I was hooked and wanted to help.

— Please tell me, what did you do before the problem occurs and I see on the monitor.

— Then I launched the program and started to download some movies. First, the program numbers some fled, and now the screen actually went out, and the words "Windows Ha er" (Yes, said), then disappears, then appears again. Girl, dear, what shall I do?!

— Try to move mouse, like seriously I said.

— Oh! Works! Girl, thank you very much!

via factroom.ru