8 of the rules of the airport to benefit from an unpleasant situation

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You are going on a vacation and bought a ticket to the resort. But at the airport, your flight delayed, the plane caught a very unpleasant neighbor, but on arrival it turned out that the Luggage was lost. It seems that the holiday is spoiled, but this is not so.

Site tell me what to do in these situations and why should not panic.

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If your suitcase is not on the carousel, first, locate the Desk in Lost & Found. Specialist immediately will search your Luggage.

• If your stuff is not loaded on the plane then they will be sent on the next flight. Then you can take the case yourself or choose delivery by courier.
• For lost Luggage the airline is obliged to pay you compensation, an average of $ 20 per kilogram. Some companies refund up to € 1 200 per bag (even if it was empty). But that baggage is considered lost, must undergo 21 days.
• If were in the bag necessities, the airline will buy them for you or refund your money (about $ 100).
• Luggage is still missing, but the bag is damaged. In this case the airline will pay for the repair or the cost of bags. But you must have a receipt from the store.
• If the Luggage is opened, then,without removing the suitcase from the tape, call the police. They will understand what happened, and you will compensate the damage.

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First, find the counter of the airline and find out why delay the flight. If the delay the fault of the airline, she makes up for inconveniences with money (up to € 600).

• At a delay due to bad weather it is not the fault of the airline and monetary compensation will not. But if you wait more than 3 hours, you are required to feed, drink and settle into the hotel.
• If due to the delay you decided not to fly you will return the money for the ticket.

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Remember: the airline is obliged to get you to your destination. Therefore, if, due to a plane delay you miss your connecting flight, the airline should refund you the cost of the ticket and all subsequent transfers. Or buy new tickets and make a route.

Ask them to put a stamp about the delay on your boarding pass.This will allow you to receive compensation, will save time and nerves. If you wait more than 2 hours, you must feed to the rest room.

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If you have an emergency and you are unable to fly, it is necessary to write in support of the airline or tour operator. Explain the situation and confirm their word documents. For example, if you are sick, call the doctor and get help. In this case, you will be required to refund or reschedule the flight.

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Losing a boarding pass is not a disaster. If you have registered, all information about you stored in the system and the coupon you can print povtorno reception.

If you lost the ticket before entering the airport it is possible to make a duplicate on the counter of the airline at the airport. But the duplicate will likely have to pay. This only applies to paper tickets. In the case of electronic registration, you can just print a ticket again.

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It is believed that the insurance with the purchase of tickets needed only in the event of a disaster. Actually the insurance company will also reimburse you for all expenses if the flight is delayed and return the money for the lost Luggage. As a rule, for the delay more than 5 hours of coverage you can receive up to € 300 compensation.

Most importantly, keep all receipts.

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When buying a ticketfree to order special food. In addition to the standard menu can be ordered vegetarian, diet or lean. Recall the order upon check-in to Pro your menu is not forgot.

Also you can ask for an extra serving. The food on Board is usually limited, but usually, the crew takes a few more servings. Politely ask for more, and the flight attendant, most likely, will not refuse.

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For airlines it is important that you feel comfortable. If you were a problem, then monoporosa flight attendant to reseat you. If you will be polite and base is strong, you can offer to transfer to another location or even to another class.

Also possible to pay at check in or on Board to put you in business class. The amount will be much lower if you bought this ticket originally.



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