11 golden rules for dialogue with difficult people

possibility of an agreement is always there. Even when it seems that the point of view of the parties are very different, their interests are incompatible and compromise will not happen.

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Before any contact must be adjusted as customizable tool before the concert. «I'm starting to talk to in order to stay in contact, to be with you, but not to quarrel» Truth subjective. Everyone has the right to imperfection, error, error Everyone has their own language and character number, its speed of response. We project our thoughts to the interlocutor We immediately understand those with whom we live on the same frequency. With an active-aggressive people need to learn to just leave the aggressive contact, do not take the charges to your account. Do not roll down to the discussion of personal qualities - only talk about facts and events. Build dialogue from the "maturity" with his "maturity». It is important to complete the dialogue - "thank you", "before meeting»
Author: Svetlana Roiz
Preview: Summit Entertainment





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