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What you need to know about loans, so as not to fall for the bait of unscrupulous scammers
Online lending One of the most popular services in the financial market. Lending is not an innovation, but the approach to it has changed as the service has moved to digital. For example, the contract as such, the borrower signs virtually - there is no need to sign on paper. The contract comes into force when the client uses a unique SMS code.
For a more mature generation of Ukrainians, online credit is still an obscure product, especially in the context of financial services. Therefore, cases of fraud are not uncommon. At the same time, large companies are independently improving the service within the requirements of the regulator to make the conditions transparent. This guarantees security for both the lender and the borrower.
Most people still link the work of lenders and collectors without understanding the hierarchy of interaction. When the debtor does not close the loan on time and collectors turn to him, traditionally the charges fall on the creditor. At the same time, the debt collection service is no longer connected with the credit company.
Banks and MFIs can not keep a problem loan on the balance sheet for a long time, as this will take time with a large flow of customers. In this case, after the boundary date of overdue debt, companies have the right to transfer it to other services. From now on, the borrower has nothing to do with the credit institution.
Each credit institution of Ukraine is obliged to obtain a license directly from the National Bank. Otherwise, its activities are considered illegal. The NBU controls the activities of companies, sometimes putting forward quite strict conditions so that the lender can remain on the market. At the same time, earlier less attention was paid to collectors - those who are more likely to complain to borrowers.
In this regard, the Verkhovna Rada adopted bill No. 4241 on the protection of debtors in the settlement of overdue debts. Thus, the law protects the consumer and restricts access to the market of potentially unscrupulous collectors.
If earlier the borrower could be disturbed by sudden calls or messages, now these actions are illegal. Collector companies are obliged to call at a strictly allotted time - contact with the debtor in the period from 20:00 to 8:00 is prohibited. It is also illegal to transfer information about an overdue loan to third parties. Contact with relatives of the borrower to repay the loan is also prohibited. In addition, collectors are obliged to follow the rules of etiquette when contacting the debtor - the NBU works on the norms separately.
At the first contact, the collector must inform the name of the company. The debtor, in turn, has the right to request documents that confirm the grounds for collecting the debt. They must be provided within seven working days. The debtor must be informed that a debt collection company has been involved in the procedure or that his debt has been transferred to a new creditor.
After the debtor receives the necessary information from the collector, he should check the organization in Register of collection companies. If he does not find it in the database, the organization may be fraudulent. For its part, the creditor is obliged to inform the NBU that it is going to conclude an agreement with the debt collection company. The creditor is obliged to monitor the actions of collectors and provide recommendations for the elimination of violations.
Before you get money on credit, you need to evaluate your capabilities. This is the main thing that borrowers should remember at the stage of obtaining a loan online. It is not recommended to take a loan if it is not possible to return it on time in full. Do not take money for more than 50% of monthly income.
In addition, before you take an online loan in Ukraine, you need to check the lender. He must have all the permits and licenses. Most MFIs have the necessary documentation, but additional verification will protect against unpleasant surprises.
Credit Plus operates in the legal field of Ukraine and strictly complies with all the requirements of the regulator. In turn, the National Bank of Ukraine regularly conducts inspections, which the company successfully passes. CreditPlus is a short list of Ukrainian financial institutions that have passed the international PCI DSS certification.
If the client has complaints to the service, he can contact the customer service department. On the website of each lender should be complete information on what contacts to contact in case of any questions.
We hope this information was useful to you. Be sure to share the article with your friends and acquaintances!
For a more mature generation of Ukrainians, online credit is still an obscure product, especially in the context of financial services. Therefore, cases of fraud are not uncommon. At the same time, large companies are independently improving the service within the requirements of the regulator to make the conditions transparent. This guarantees security for both the lender and the borrower.
Most people still link the work of lenders and collectors without understanding the hierarchy of interaction. When the debtor does not close the loan on time and collectors turn to him, traditionally the charges fall on the creditor. At the same time, the debt collection service is no longer connected with the credit company.
Banks and MFIs can not keep a problem loan on the balance sheet for a long time, as this will take time with a large flow of customers. In this case, after the boundary date of overdue debt, companies have the right to transfer it to other services. From now on, the borrower has nothing to do with the credit institution.
Each credit institution of Ukraine is obliged to obtain a license directly from the National Bank. Otherwise, its activities are considered illegal. The NBU controls the activities of companies, sometimes putting forward quite strict conditions so that the lender can remain on the market. At the same time, earlier less attention was paid to collectors - those who are more likely to complain to borrowers.
In this regard, the Verkhovna Rada adopted bill No. 4241 on the protection of debtors in the settlement of overdue debts. Thus, the law protects the consumer and restricts access to the market of potentially unscrupulous collectors.
If earlier the borrower could be disturbed by sudden calls or messages, now these actions are illegal. Collector companies are obliged to call at a strictly allotted time - contact with the debtor in the period from 20:00 to 8:00 is prohibited. It is also illegal to transfer information about an overdue loan to third parties. Contact with relatives of the borrower to repay the loan is also prohibited. In addition, collectors are obliged to follow the rules of etiquette when contacting the debtor - the NBU works on the norms separately.
At the first contact, the collector must inform the name of the company. The debtor, in turn, has the right to request documents that confirm the grounds for collecting the debt. They must be provided within seven working days. The debtor must be informed that a debt collection company has been involved in the procedure or that his debt has been transferred to a new creditor.
After the debtor receives the necessary information from the collector, he should check the organization in Register of collection companies. If he does not find it in the database, the organization may be fraudulent. For its part, the creditor is obliged to inform the NBU that it is going to conclude an agreement with the debt collection company. The creditor is obliged to monitor the actions of collectors and provide recommendations for the elimination of violations.
Before you get money on credit, you need to evaluate your capabilities. This is the main thing that borrowers should remember at the stage of obtaining a loan online. It is not recommended to take a loan if it is not possible to return it on time in full. Do not take money for more than 50% of monthly income.
In addition, before you take an online loan in Ukraine, you need to check the lender. He must have all the permits and licenses. Most MFIs have the necessary documentation, but additional verification will protect against unpleasant surprises.
Credit Plus operates in the legal field of Ukraine and strictly complies with all the requirements of the regulator. In turn, the National Bank of Ukraine regularly conducts inspections, which the company successfully passes. CreditPlus is a short list of Ukrainian financial institutions that have passed the international PCI DSS certification.
If the client has complaints to the service, he can contact the customer service department. On the website of each lender should be complete information on what contacts to contact in case of any questions.
We hope this information was useful to you. Be sure to share the article with your friends and acquaintances!
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