Rules of Life Richard Branson

phrase "Your call is very important to us, but all the operators are busy" causes irritation and anger.

That's what customers hear Virgin Atlantic:

"Hello, my name is Richard Branson, I'm the owner of the airline. Now all the operators are busy. This disorder. Let's proceed as follows: after 18 seconds if no one answers, you will get a discount of 450 pounds. I'm starting the countdown - 18, 17, 16, 15 ... »

The client listens to and passionately wants only one thing - that the operator is not picked up.

It came up with Richard Branson - a man who for some 10 years, managed to turn a small music store into a giant multi-business spread all over the continents.

If you are employed and do not make mistakes, you're not an entrepreneur. Do not touch the thing, if you do not like. It is much better to promise less and give more than vice versa. My motto: live fun, and the money will come. Money - poor success rate. Worse than just fame.


The ubiquitous Virgin: a success story hippie billionaire
"To hell with all of it! Beris and do! »


via www.adme.ru/psihologiya/k-chertu-vsio-beris-i-delaj-435705/