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As Russian Post has lost laptop
This story proves once again that you have to open all parcels directly on the mail.
Otherwise, there is a chance to get a few things instead of expensive stones.
This story was told by one agency, which was engaged in sending prizes to participants of the contest held by some large company.
Prizes were sent EMS express service with declared value.
By the way, the author argues that the parcel was opened again taped DHL. For the sake of mockery that made it happen?
Next, the author of the text:
Along with not very expensive prizes in the list were several iPhone, iPad, laptops, cameras, TVs, mountain bikes.
All prizes were purchased and shipped to the winners. All parcels arrived and were received by the addressee. Except one.
December 16 from Moscow to Nizhny Tagil has been sent to the laptop Sony VAIO VPC-EA1S1R, acquired an Agent in the cabin VAIO 36 thousand. Rubles. The parcel was sent with a declared value of 36 thousand. Rubles.
December 25 Courier EMC deliver the parcel to the recipient.
In the box was a book instead of a laptop and a few stones.
In our call to EMC, with a request to explain how to act in this situation, the operator said: "And how do you prove that there was not a laptop?", Clearly implying that the ends do not find now, and the deadline is the recipient of the parcel. The only thing that he proposed to do, to write a letter at the post office.
December 27, 2010 we filed a lawsuit in the name of the director of "EMS Russian Post" for the payment of compensation for the stolen laptop from the premise. Documents attached photo and video materials that are uniquely confirmed the theft of sending attachments.
The application was accepted and registered by 13 January 2011.
Today, phoned to employees who work with our claim, we learned that our application considered by the Commission, and the decision to refuse reimbursement.
We ask the question - "on what grounds?" - Was received the following reply: "We received a reply from the post office in Nizhny Tagil, which makes delivery of parcels that the parcel was transferred to the recipient in full safety and in accordance with the instructions».
From further conversation with an employee of, we realized one simple thing: in any case, the recipient of sending can never prove the theft, if signed and adopted the administration.
Warning! Practical advice received from the employee informally: Do not take the parcel from the courier, if you do not want to get into such a situation. Refuses to accept and receive the parcel at the post office, making it the autopsy in the presence of witnesses and mail.
In case of loss of the parcel, constitutes an act, and you want to register it. Only in this way you will have a chance to receive compensation.
Otherwise, there is a chance to get a few things instead of expensive stones.
This story was told by one agency, which was engaged in sending prizes to participants of the contest held by some large company.
Prizes were sent EMS express service with declared value.
By the way, the author argues that the parcel was opened again taped DHL. For the sake of mockery that made it happen?
Next, the author of the text:
Along with not very expensive prizes in the list were several iPhone, iPad, laptops, cameras, TVs, mountain bikes.
All prizes were purchased and shipped to the winners. All parcels arrived and were received by the addressee. Except one.
December 16 from Moscow to Nizhny Tagil has been sent to the laptop Sony VAIO VPC-EA1S1R, acquired an Agent in the cabin VAIO 36 thousand. Rubles. The parcel was sent with a declared value of 36 thousand. Rubles.
December 25 Courier EMC deliver the parcel to the recipient.
In the box was a book instead of a laptop and a few stones.
In our call to EMC, with a request to explain how to act in this situation, the operator said: "And how do you prove that there was not a laptop?", Clearly implying that the ends do not find now, and the deadline is the recipient of the parcel. The only thing that he proposed to do, to write a letter at the post office.
December 27, 2010 we filed a lawsuit in the name of the director of "EMS Russian Post" for the payment of compensation for the stolen laptop from the premise. Documents attached photo and video materials that are uniquely confirmed the theft of sending attachments.
The application was accepted and registered by 13 January 2011.
Today, phoned to employees who work with our claim, we learned that our application considered by the Commission, and the decision to refuse reimbursement.
We ask the question - "on what grounds?" - Was received the following reply: "We received a reply from the post office in Nizhny Tagil, which makes delivery of parcels that the parcel was transferred to the recipient in full safety and in accordance with the instructions».
From further conversation with an employee of, we realized one simple thing: in any case, the recipient of sending can never prove the theft, if signed and adopted the administration.
Warning! Practical advice received from the employee informally: Do not take the parcel from the courier, if you do not want to get into such a situation. Refuses to accept and receive the parcel at the post office, making it the autopsy in the presence of witnesses and mail.
In case of loss of the parcel, constitutes an act, and you want to register it. Only in this way you will have a chance to receive compensation.
