Russian Post and step into the future

I think those who once sent parcel or registered letter at the post office, there are many questions to the culture and quality of service of the Russian Post.
This surly grandmother, and turn, and the interiors have not changed since the Soviet times, parcels and letters that go to the neighboring region for weeks and months, well, etc.

Writes blogger tesey:

However, as it turned out, the Russian Post are big changes. And today a lot has already been done. However, few people know about this ...
For example, to the surprise for themselves, learned that two months ago, the Post was launched in Moscow-the-art automated sorting center (ASC), today one of the most modern and largest in Eastern Europe.
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So we went in the Podolsk district, to see this wonderful center with my own eyes.

Build the postal logistics center came the Italians, so we see their flag on a flagpole at the entrance. The Italians have made the industry a great success. Generally, post offices Russia actively analyze the experience of different countries, since the entire postal industry worldwide is going through a crisis. In this regard, particularly in Europe, are being actively developed several models reorganization. Our mail by analysts, this experience is actively exploring and implementing new technologies.



center (which, by the way, sorts the mail around the clock) now work in 4 shifts of more than 2 thousand. people. Postal conveyor stops only in the evening for two hours for maintenance. Full power ASC is designed for processing 3 million mail items per day.



Salaries are low, compared with Moscow. Just arrange a worker, after passing the 5-day practice as a specialist gets the 3rd rank and salary of 18,000 rubles, plus a 10% premium on a monthly basis and 75% in the quarter. Almost the entire staff of the company - are residents of Podolsk district and surrounding neighborhoods. Operators of all units and pipelines in the ASC - is 100% Russian citizens, most of whom have higher education. Migrants only work as attendants and laborers.



Before departure on the way to the destination are sorted several times. Each sorting takes time, so to speed up the delivery process was adopted more progressive logistics principle. Now the central regions of the country mail is sorted at the ASC, and simple letters - to the post office.



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Total for the organization of postal logistics in Russia in full is required 36 ASC, at the moment they built two - in Podolsk and in St. Petersburg, 3 more will be built in the near future



If 80-90% of all emails sent on the day of the corporate newsletter, the letter of individuals is 10-15%. With sending the situation is reversed. The number of letters and parcels sent by citizens, is significantly increased on the eve of holidays.



Almost all the parcels and letters in the ASC are handled automatically (but there is a small percentage of particularly valuable mail processed by hand). Therefore, the utmost importance is the right



For the processing of letters and parcels with illegible or mismatched index ASC and addresses a special department the video. Here are working mostly young and attentive people who with the help of a special computer program will recognize and correct address. One operator can handle video correction of up to 40 thousand addresses on the day



I asked the head of the department, "Do not go crazy if people from such work ?, - and to me the answer, - that there is." Operators each hour technological breaks and they work every day.
Friends, at the request of workers and the entire ASC "Mail of Russia" appeal to you to carefully check the ZIP and write it correctly (the index can now be safely verify the address via the internet, it takes a moment).



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"Mail of Russia" is a huge organization, which employs 370 tys.sotrudnikov, which is comparable to the Russian Railways, or Sberbank. Today, "Russian Post" is a federal state unitary enterprise (FSUE), but in the near future post can go public. Now the negotiations on this subject with the government are already underway.



I saw in the ASC and its native - surveying. This level.



Nearly 42 thousand today. Post offices across the country (however, a significant part of the premises was not hers, it is necessary to rent). And at almost a hundred postal vans and trucks. For rural postmen purchased special branded bikes (almost like Pechkin). The only thing missing from the Post of Russia, in contrast to other countries - is its aircraft. And in our country there are many places where the trains just do not go.



Plus, when air transportation mail to overcome technical difficulties. The point is that in the Soviet passenger planes were big luggage, besides there were many cargo boards. Now the foundation of the park account for Russian airlines Airbus to address them in the special containers provided, and the volume of transported mail reduced at times.

Master-mail address - is an employee who has worked at the post for more than 15 years. There are several people in the ASC.



The practice of Western countries provides that first need to download their own national airlines. Ie if the letter from the United States goes to Kazakhstan, then give it an advantage Flights New York - Astana (if of course there).
If not, the mail will fly via Moscow. With all our domestic airlines similarly.



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Next we went to the place of international mail. The center is divided into two parts: the post office and customs (which gives or does not give the nod to the fact that it is possible to send and what not).



Moscow is not as spacious premises in Podolsk.



That's what turned out to be impossible to import: drugs, firearms (which, incidentally, are removed and not sent back as other forbidden things), edged weapons, any liquids, alcohol, tobacco, dried fruits (appears in them of drug trafficking - therefore prohibited) money, animals, seeds, powders, well, etc. You can not take out (among the above, cultural values, painting decorations, antiques, etc.).



Just our presence at prosvetke parcels using X-ray machines was found a sword 19th century, do not miss it, as a cold weapon, and she will be sent back.

In addition to X-ray the main weapon for the detection of drugs and explosives are specially trained dogs.



A few years ago, as you probably heard in the international mail started a real boom, coupled with the fact that at times increased postal orders of Russian citizens through the Internet. Well, of course if there are cheaper, why pay more here. Therefore urgently needed to increase the area for handling international mail. Manual-mail signed several large investment projects that, in the centers were able to breathe new life.



By the way, the total amount of investments "Mail of Russia" in 2009godusostavil about 5 billion rubles, in 2010 this amount was already 8 mlrd.Vse these funds are used for reconstruction of post offices, upgrade fleet and, most importantly, to create a network of automated sorting centers across Russia.



as at the end of the day we talked to Vladimir Abduhalilovym, who is deputy director of GTSMPP. He answered all our tricky questions.

Is shown on the map, for example, it is difficult to deliver mail to Norilsk, because it is very meteodependent city, as well as in Yakutia, Sakha, Salekhard and the Kuril Islands, which in the mail you can even send the bees!



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