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As I fought with Rostelecom ...
I'll start with the fact that I live in the countryside, in the woods to put it simply. Provider we've got one, the one, the only one that anyone would not change, because it simply can not, there is no alternative!
Tariff is also not enough to swear, I chose the maximum speed for the work Pts. needed and the maximum speed of 8 megabits, "it's what our equipment is capable of" specialists told me.
Under the contract, the speed I required to provide up to 8 Mbps, but the problem is that the port limit is 6 Mbps, the local post office installed it, and persistently argued that it should be constantly poked my face into the agreement (poked specific expertise, the department of local post offices) are obviously Nichrome not understand that it is written in the contract have the wording, saying that to me, the subscriber must provide access to the Internet at speeds of up to 8 megabits, ie speed as such is not required to Bat 8 megabits 7 days a week, 24 hours a day, and this aperiroval the specialist, convincing me that all of the law, and he was right. But! That's the life of me I can not understand how the speed of my Internet'a can at least one second a couple of times a week, up to 8 Mbps, if the port is a limit of 6 megabits o_O, can someone of you will interpret it to me?)
The hierarchy have such head office is in the capital, Altai region, Barnaul and the local post office, in my woods, where they work, "Bears» ...
With head office special problems did not arise, technical support around the clock, even at 3 am call me, help, but once the morning comes, the "bears" from the local post offices crawl out of the den and come to work and begins the most gusto, tears, " speed "disappear completely, and similar disasters ... And the problem is that a really bad line, there is a lot of ADSL users Internet'a, given the wretched link then use Internet'om converted into a torture for all on the line. And as the "bears", actually give a shit about people's problems, they are out of this situation out very simple, limited speed on the port, the connection returned to normal but very slowed down the speed, something to repair or change the "bearish" legs very uncomfortable, and especially at the brain clumsy is not available, can not afford them!
I fought with them for a long time, almost a year, called, wrote a complaint to come and personally swore, and with the head, and technicians in general, all of the bear's den unturned, to sense it was ZERO! Almost every evening, ringing in the technical support in the capital, where I removed the restriction on the port, and the next morning, our specialists put it again.
It has even come to the point that after the next call local specialists, examined the line, something it twisted, pulled, pounded, called me a local chief Medway ... technician obhamil from head to foot, I poked my face into a contract for services shook pick port to "10 Mbps, so I have all, even the link is not burned," it is his word, and then I burst out once and for all, can of course I'm not really the right thing, but I have written a complaint against a man and his boss, in all instances, and this point sama important and decisive in this story, I wrote to the Federal Service! less than a week. like I got a call from the capital, Ivin, promised to fix it, call their local branch ihvinilis, too, and all corrected))
That's actually an answer from Rospotrebnadzor, all agreed that a piece of paper!)
So if someone has similar problems, follow my way at once, and do not spend the nerves themselves, is in our country there is still justice, and at least someone but works for the benefit of the citizen! URA comrades!))
Source:
Tariff is also not enough to swear, I chose the maximum speed for the work Pts. needed and the maximum speed of 8 megabits, "it's what our equipment is capable of" specialists told me.
Under the contract, the speed I required to provide up to 8 Mbps, but the problem is that the port limit is 6 Mbps, the local post office installed it, and persistently argued that it should be constantly poked my face into the agreement (poked specific expertise, the department of local post offices) are obviously Nichrome not understand that it is written in the contract have the wording, saying that to me, the subscriber must provide access to the Internet at speeds of up to 8 megabits, ie speed as such is not required to Bat 8 megabits 7 days a week, 24 hours a day, and this aperiroval the specialist, convincing me that all of the law, and he was right. But! That's the life of me I can not understand how the speed of my Internet'a can at least one second a couple of times a week, up to 8 Mbps, if the port is a limit of 6 megabits o_O, can someone of you will interpret it to me?)
The hierarchy have such head office is in the capital, Altai region, Barnaul and the local post office, in my woods, where they work, "Bears» ...
With head office special problems did not arise, technical support around the clock, even at 3 am call me, help, but once the morning comes, the "bears" from the local post offices crawl out of the den and come to work and begins the most gusto, tears, " speed "disappear completely, and similar disasters ... And the problem is that a really bad line, there is a lot of ADSL users Internet'a, given the wretched link then use Internet'om converted into a torture for all on the line. And as the "bears", actually give a shit about people's problems, they are out of this situation out very simple, limited speed on the port, the connection returned to normal but very slowed down the speed, something to repair or change the "bearish" legs very uncomfortable, and especially at the brain clumsy is not available, can not afford them!
I fought with them for a long time, almost a year, called, wrote a complaint to come and personally swore, and with the head, and technicians in general, all of the bear's den unturned, to sense it was ZERO! Almost every evening, ringing in the technical support in the capital, where I removed the restriction on the port, and the next morning, our specialists put it again.
It has even come to the point that after the next call local specialists, examined the line, something it twisted, pulled, pounded, called me a local chief Medway ... technician obhamil from head to foot, I poked my face into a contract for services shook pick port to "10 Mbps, so I have all, even the link is not burned," it is his word, and then I burst out once and for all, can of course I'm not really the right thing, but I have written a complaint against a man and his boss, in all instances, and this point sama important and decisive in this story, I wrote to the Federal Service! less than a week. like I got a call from the capital, Ivin, promised to fix it, call their local branch ihvinilis, too, and all corrected))
That's actually an answer from Rospotrebnadzor, all agreed that a piece of paper!)
So if someone has similar problems, follow my way at once, and do not spend the nerves themselves, is in our country there is still justice, and at least someone but works for the benefit of the citizen! URA comrades!))
Source:
