Every day fewer and fewer girls do their own manicures. No wonder, because
nail-room Now at every step, and the number of certified masters is growing rapidly. In such a competitive environment, many professionals have to fight for the client and turn a blind eye to those situations when he behaves inappropriately.
Editorial
"Site" I learned that it can unbalance even the most experienced manicure master. Find out what rules you should adhere to in order not to get the title of another “capricious client”.
A good customer always considers many factors, putting himself in the place of a master. But some people rarely bother with it.
Typical mistakes of a manicure master’s clients:
- They come early. This point is especially relevant for professionals working at home. They usually do not have a waiting area, unlike the cabin. Most often, at this moment, the master has another client or a break for his business and needs. It is worth remembering this and not to put a person in an uncomfortable position with his premature appearance.
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- Late. Here everything is very clear: by being late, you will shift the established schedule, and the next client will have to wait for you. Such contempt It may cause the master to simply refuse to accept you.
- They can not decide on the design for a long time. I'm sure that's what a lot of girls do when they come for a manicure. It is easy to guess that the long search on the Internet for the perfect nail design is terribly annoying. Set aside half an hour of time the day before the session, select options for nail design and come with ideas. Otherwise, you will have to trust the master and choose one of the proposed designs.
- They ask for it and then they are dissatisfied. Sometimes girls come with certain things. manicureThe specialist performs them, but faces disappointment. “Something I don't like. I should not have chosen this, the phrase of the client, after which the master spoils his mood and gives up.
- Talking on the phone. The client endlessly gossips about the husband of a friend or quarrels with his mother. Such a negative will not improve anyone's condition. Therefore, keep personal boundaries and hold such conversations for a more appropriate time and place. Do not burden your master with unnecessary information without his consent.
- Respond to messages In the process, the girl is distracted by the phone and asks to “wait a minute”, typing with the hand that the master is engaged in. All this is a manifestation of disrespect for the time and work of another person. If the conversation is not extremely urgent, postpone the gadget for an hour and a half until the manicure is ready.
- Picking up the villi There are customers who are amazingly able to collect all the villi and hairs from clothes to nails. In the process of creating a manicure, this, of course, very interferes with the master. Try to keep an eye on this so as not to complicate the work of another person.
- Asked to take tomorrow. Amateurs can call until the last minute. manicurist Ask them to take them the next day. And even if the client was warned that it is necessary to record at least a week before the desired day, he may resent. If you want to get to a good master, accept his rules or look for someone else.
If you keep these
8 rules In your head, every manicure session will turn into a pleasant pastime for both you and the master. Did you recognize yourself in any of the points?