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VoIP telephony: the main advantages, disadvantages
VoIP telephony is an innovative alternative to traditional telephony. Modern connect has many advantages and significantly cost-effectiveness. Multifunctional ip phone provides the ability to negotiate, transfer data to any location of our planet. For this, only an Internet network, a VoIP device is enough.
The main advantages of the new telephone system
The main feature of IP telephony is high efficiency, surpassing the “classics” by 10-20 times. Innovative connect system has other advantages. Its main advantages are as follows:
- multifunctionality;
- variety of types of IP-equipment, types of connection;
- ease of installation, there is no need to lay cable tracks;
- the ability to connect several devices, PC;
- Devices reliable, long-term operation;
- It is possible to connect analog devices.
You can use IP-telephony not only in the office, business, call centers, but also at home. The geographical position of the interlocutors does not matter. No equipment is tied to one location. Virtual numbers only apply to the contract.
Calls of subscribers in one network are not charged, free, wherever they are.
Software solution "Softphone" provides the ability to make calls through a smartphone, PC, laptop. The number of subscriber lines can decrease or grow almost instantly, according to the tariff plan paid by the customer.
Cons of IP telephony
Despite the many advantages, technology has disadvantages. The main disadvantage of IP-telephony is the inability to ensure guaranteed quality of service. Audio traffic is very sensitive to late and packet losses. In the corporate network, with sufficient resources, this disadvantage is practically absent. But in the Internet, the transit of speech packets does not allow this to be achieved. Other disadvantages of IP telephony are as follows:
- the possibility of failure of the mode in cases of individual setting;
- There are cases when the cost may be higher than in the classics;
- In some systems, the complexity of the settings.
The close connection of IP technology with the Internet, the presence of software is fraught with the risk of security problems. With weak protection, the probability of hacking from the outside is high. This situation also occurs with uncontrolled use of the system. Attackers will be able to access the drying, recordings of speech within the corporate network. This can allow outsiders to block the operation of the company. Be the reason for online spies to receive and use customer data. In some cases, there are failures in traffic routing when using firewalls.