The EU has banned some tricks ecommerce Bashny.Net

Some time ago, the EU human rights defenders managed to pass the law on consumer protection Consumer Rights Directive , the effect of which has recently spread to the UK. The law goes beyond the limits of the legal field some dirty methods used in e-commerce before.



Firstly, it is forbidden unnoticed underlay products in the shopping cart. When buying a ticket in the basket should not be any insurance or any other products.

Secondly, it is forbidden to change the value of the goods in the basket after the purchase, such as adding tax, postage or subscribe to the service. All options should be clearly displayed before you buy, along with their cost.

Even if the exact cost of the service is unknown at the preliminary stage, the shop should advance to inform the buyer of an additional charge.

Shops are not allowed to take "the cost of processing the transaction" more than it is actually. So the sale of tickets for 2 euros to the cost of processing the transaction of EUR 50 will remain in the past.

Fell under the ban forced extension services at the end of the trial period, if it is done quietly and unpredictably to the buyer.

The new law replaced the outdated law on the protection of consumers from 1997, which does not take into account the realities of e-commerce.

Unfortunately, the law does not allow for absolutely all the methods that are used by dishonest traders. Experts warn moreover, that because of the lack of information industry representatives to amend the legislation, some users may specifically look for online stores that use forbidden methods to order goods there, and then return back the money. Some of these sites are listed on the этой page .



Source: habrahabr.ru/post/234659/