301
Unusual cleaner Canon (4 photos)
Letter from the service center:
Good afternoon, XXXXX.
Today, 21.01.09 year we asked the customer to a ... vacuum cleaner !!! Canon. This in our practice has not happened, which caused a huge surprise. The machine and manual operation of the Canon logo is applied to the preservation of the original style and font. It is interesting that in the warranty card Set partner M. video service in Moscow, but in M. video service as the first time they hear about such, exactly as we are. Client we explained that Canon has not released cleaners.
In this connection, I ask you to clarify the situation. Please also inform all service partners, as the machines were in retail sales (in our case, the vacuum cleaner was bought in one of the large chain supermarkets electronics) and appeals to the service already appeared. Customers, of course, complain both to the trading and service organizations, as well as to the Company Canon, which could adversely affect the Company's reputation.
Good afternoon, XXXXX.
Today, 21.01.09 year we asked the customer to a ... vacuum cleaner !!! Canon. This in our practice has not happened, which caused a huge surprise. The machine and manual operation of the Canon logo is applied to the preservation of the original style and font. It is interesting that in the warranty card Set partner M. video service in Moscow, but in M. video service as the first time they hear about such, exactly as we are. Client we explained that Canon has not released cleaners.
In this connection, I ask you to clarify the situation. Please also inform all service partners, as the machines were in retail sales (in our case, the vacuum cleaner was bought in one of the large chain supermarkets electronics) and appeals to the service already appeared. Customers, of course, complain both to the trading and service organizations, as well as to the Company Canon, which could adversely affect the Company's reputation.
