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Probably, each user periodically visiting the website of the virtual gambling house, is faced with situations to resolve the issue can only support online casinos. This article is devoted to the support of the virtual gambling hall. Experts SlotoKing online casinos give you useful advice.
The algorithm of actions
Whatever the cause of a conflict, you must know the plan of action. Do not attempt to settle all questions independently, and immediately contact the institution, for example, casino online SlotoKing. There are several ways to do it, and, quickly enough, over the phone, via chat or email. Than respectable casino, the large number of options to contact support it has.
What to do in different situations
To believe that when you contact support you will receive exhaustive answers to all questions and explanatory instructions — rather naive. The order of actions in different situations are different.
- For example, you have not received advice or did he seem satisfactory enough. In this case, it is advisable to contact the casino Manager. Contact details are available on the website. Be sure to specify that the customer service representatives have ignored your request, and if and gave the answer, then formal.
- Sometimes this technique works: the treatment several times with the same issue. There is a probability that you finally get the suit you advice. It is useful to keep all the correspondence with experts. Perhaps it is more useful to you.
- There are cases when for 2 or more days not do answers not only support, but also from the Manager. In such a situation should contact the Manager, putting that the next treatment will be in the service of resolving disputes. Once again faced with the regulatory authority to resolve private conflict, of course, do not want anyone.
- Sometimes a qualified answer you can get on a dedicated forum. By the way, if everything happens in full ignore the part of support service — to indicate this fact absolutely necessary.
Where to go
Often confuse customer service and technical support. For example, if you found a discrepancy in the working of some games or the site gives an error (as an option, hangs, does not work correctly), it is advisable to contact the technical support institutions SlotoKing online casino.
If you have any difficulties with the withdrawal of winnings (Deposit account), there is the issue of bonuses, or just need to navigate on the website — then you need to contact the support team working around the clock.