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Muscovite sued Volkswagen nearly 1, 5 million rubles
Resident of Moscow Volkswagen managed to seize at 1, 5 million rubles due to a malfunction of the vehicle. Apply to the court in the Russian representation of the German automaker was forced Muscovite problems encountered with the dealer of the brand Skoda.
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The story began in the summer of 2010, when Ekaterina Pavlova purchased the car Skoda Yeti. Year Machine has served properly, but the summer of 2011 on the dashboard began to appear on the engine trouble, and the car - to lose traction.
The woman turned to the dealership technical center where breakage guarantee recognized and replaced the piston in the engine group. But six months later the problem persists. Dealers will replace the candles and advised to change the place of refueling. Finally, May 12, 2012 hostess "Skoda" once again came to the masters, but this time the dealer insisted that the cause of failure was low-quality fuels, and therefore should pay for repairs Pavlova herself. Muscovite and she refused to send an official complaint with the requirement of a warranty repair, but no reply received.
Then, July 6, 2012 Pavlov turned to the importer - LLC "Volkswagen Group Rus" with the requirement to terminate the contract and return the money. The Volkswagen she refused, saying that is the lack of an operational character. In August 2012 Pavlova filed a lawsuit in Butyrsky Court of Moscow.
During the examination it was found out that at the time of inspection Skoda Yeti, owned Pavlova, the dealer has given all the details that are not related to this vehicle. As a result, 21 December 2012 the court ruled in favor of a resident of Moscow, but the judge did not impose a penalty for failure to voluntarily comply with the requirements of the consumer. To challenge it took another 10 months, but in the end on September 20 the Moscow City Court Board of Appeals changed the initial decision and appointed additional penalties for the importer. Besides these, he will pay the cost of the car, a penalty for delay in repayment of the amount paid and compensation for moral damages. The total sum will amount to almost 1, 5 million rubles.
Source:
source
The story began in the summer of 2010, when Ekaterina Pavlova purchased the car Skoda Yeti. Year Machine has served properly, but the summer of 2011 on the dashboard began to appear on the engine trouble, and the car - to lose traction.
The woman turned to the dealership technical center where breakage guarantee recognized and replaced the piston in the engine group. But six months later the problem persists. Dealers will replace the candles and advised to change the place of refueling. Finally, May 12, 2012 hostess "Skoda" once again came to the masters, but this time the dealer insisted that the cause of failure was low-quality fuels, and therefore should pay for repairs Pavlova herself. Muscovite and she refused to send an official complaint with the requirement of a warranty repair, but no reply received.
Then, July 6, 2012 Pavlov turned to the importer - LLC "Volkswagen Group Rus" with the requirement to terminate the contract and return the money. The Volkswagen she refused, saying that is the lack of an operational character. In August 2012 Pavlova filed a lawsuit in Butyrsky Court of Moscow.
During the examination it was found out that at the time of inspection Skoda Yeti, owned Pavlova, the dealer has given all the details that are not related to this vehicle. As a result, 21 December 2012 the court ruled in favor of a resident of Moscow, but the judge did not impose a penalty for failure to voluntarily comply with the requirements of the consumer. To challenge it took another 10 months, but in the end on September 20 the Moscow City Court Board of Appeals changed the initial decision and appointed additional penalties for the importer. Besides these, he will pay the cost of the car, a penalty for delay in repayment of the amount paid and compensation for moral damages. The total sum will amount to almost 1, 5 million rubles.
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