Excerpts from the book of complaints (written by tourists) Bashny.Net

"I was faced with this rudeness from hotel staff: the waiters in the restaurant spoke only English or French. For this reason, every time I had to explain to them with gestures. During one of such "conversations" I accidentally knocked over a bottle of red wine than hopelessly ruined their clothes. Please reimburse me the cost of the dress ($ 600) and a bottle of fine wine ($ 20) »(The requirement for tourists vacationing at the H * in Tunis)," When you buy the tour, I asked the manager to book a hotel where your room would be to boil water. An employee of your agency understand me wrong and booked a room with a coffee maker. But it was impossible to boil curlers, so I had to do every day styling at the hairdresser "(From the claim traveler who returned from Cyprus)

"We were surprised by the order, finding that the hotel in which we were placed, was not usual, and focused on sexual minorities. Good thing we had a lot and we spent there only one night. But what you can neglect the safety of its tourists ?! "(Resentment of one of the 96 football fans, had a bus tour through Berlin to Amsterdam)

"Guided by his religious feelings, I made a pilgrimage to the mountain of Moses. While admiring the sunrise, my band had time to leave. I, of course, a religious man, but not enough to spend in holy places the rest of his vacation. Please reimburse me the cost of transfer to the hotel "(Claim elderly man who came from Sharm el-Sheikh, Egypt)

"My friend had gone to rest before me and so painted the local beauty, I also decided to go. Ordering a tour with accommodation in the same hotel room I need to provide better, but not more than the girlfriend. However, measurements of the arrival of her room and found that my 20 cm. Already! "(Telephone complaints ladies visited Cyprus)

"We lived three in a double room. The hotel staff, apparently,
We felt that you just put in the room for extra beds. But water
tap only enough for two, and the whole trip my friends and I swear,
who are the first to go wash. It is unlikely that such a holiday can be called "fabulous" as
You mentioned in your advertising leaflet ».
(Indignant monologue of a young man vacationing in Egypt in the company of friends)

"Your company promised that the hotel will be an interesting entertainment program.
This proved to be untrue! Most of all we were disappointed that the
the hotel was not a disco ».
(Application of the two pensioners on arrival from Marmaris)

"The hotel I gave clothes to the laundry. When it got back pack with laundered linen,
I found it the wrong men's shorts, a note of thanks
on behalf of the administration and candy lollipops. My fiance scandal. Now who will return my good name? »
(Claim tourists, holidaying in one of the most respected hotel chains in Egypt)

"I went on vacation together with the girl. Ask your manager to book
I single room, because my girlfriend spend the whole day on the beach,
at night we sleep in the same bed and eat at the restaurant, and could in turn.
She turned me down. Please answer that you needed only the wealthy clients? »
(Abuse of elderly horseman, who decided to conquer the heart of a young lover
... travel to the Maldives. Addressed to the Agency's Director)

"We bought a sea excursion, assumes the hunt for sharks. Squandered
4:00 into the sea, wet, shivering, but the shark did not appear. Please reimburse
the cost of travel and moral damages for the loss of health ».
(From the claims of tourists vacationing in Portugal)

"You said that the dry climate in Alanya, and I have there ever all jeans were wet».
(Appeal rested in Turkey)

"The next day we for some reason gave his spare time. It
It provided for the program, but the guide some might ask, we need it or not ».
(Claim tourists visiting Finland)

"Sends his wife to Turkey. He ordered her to the room champagne and flowers. She came,
He said nothing. I contacted the hotel - had promised to fix it. When
she brought flowers and a bottle, she threw a bouquet of hearts in the face of the receptionist.
The hotel management has raised a scandal than his wife even more spoiled holidays. If
all done as it should be, no problems would arise. Now the demand
non-pecuniary damage ».
(A written complaint addressed to the management of travel agencies specializing
on sending tourists to Turkey)

"It seemed to me that the towels in our room no changes.
Fold been used and put on the shelf. But we have them on the floor ... To throw
check by marking one of them lipstick. So I was a fine hotel
I rolled for damage to property ».
(Vigorous story about vacation spent in Bulgaria)

"At night I woke strange sounds. When I turned to the administration,
they gave me brazenly stated that this fall the ripe coconuts. But I saw how
locals picking fruit from trees, pounding her monkey tied
in the chain. As a result, I not only do not get enough sleep, and drink milk from immature
coconuts. How can a monkey to determine whether or not they are ripe? »
(From a traveler's travel agency claims made by returning from Thailand)

"Maid of the hotel constantly sang the national Spanish songs,
but did so loudly and musically. Therefore, we regularly tormented headache ».
(Because of complaint tourists after visiting Mallorca)

"Local mulattos defiantly shook his hips forward and exposed breasts.
And the men were few, and all some unattractive. Therefore, instead of
Cultural rest, I drove my husband to museums ».
(Review of a young woman on a trip to Cuba)

"Dine in the coastal restaurants was impossible.
The wind blew constantly from the sea with the most delicious dishes of our pieces,
not to mention the napkin and account for dinner ».
(Impression of the travel manager travel company that Tunisia expressed our compatriot)

"I beg you to compensate the moral damage caused to the replacement hotel
Z * with half board at the 4 * "all-inclusive". As a result of rest, I put on weight
obscene, and I threw her husband ».
(The tragic story lady, who returned from Antalya)

"After a guided tour through Italy and then our family vacation
It was on the verge of collapse. We were not even warned that Italian men are
temperamental. They assigned me a bye directly into the presence of her husband! Now
it urgently needs a psychologist, because I have it so uncertain and
shy! Our lawyer says that you have to pay for my husband psychotherapy ».
(From the statement of tourists, who traveled with her husband in Italy)

"Contrary to the colorful description of your company's management, the hotel where we lived,
It turned out to be a nightmare. Each morning, the staff poured into
Pool whole bucket of either chlorine, or something worse. After bathing the skin is covered
spots and itched terribly. From this itch we could not sleep at
night shut down until morning and then wakes up breakfast. We demand the return
We missed breakfast and the cost of purchased drugs from skin contact
diseases. As compensation, agree to take on your company's weekly
a trip for two to Paris with accommodation in a 4 * ».
(Modest demands couples vacationing in Rhodes)

"I went with your company in Spain. You know, there are hotels such audibility!
Our neighbors behind the wall every night doing ... um ... well, it was worse
porn. But I had a rest with the child! You're professionals had
properly settle tourist numbers ».
(Monologue vpzmuschennoy young mother)

"Having arrived at Sheremetyevo airport 20 minutes before departure, I was going to pass things calmly
and stroll through the duty free. And I was told that the registration is complete and not
planted on the plane. As a result, I was sent the next day, and the whole day
paid stay in Amsterdam disappeared. I believe that my tardiness was
inconclusive result of your manager. When she asked me to come over
2, 5 hours prior to departure, I decided that this is a common female reinsurance. I am sure:
a true professional would be able to convince me. Therefore it is required to return the value of
days lost due to the low qualification of managers of your company ».
(From a tourist complaints for the first time to go abroad)

"Girls: You say that in Marmaris fun, and we are with anyone decent
not even met: the Turks alone ... even in discotheques ...
Manager: And as you imagined - yes to Turkey without the Turks?
Girl: Well, not as much! ».
(Conversation in the travel agency)

"Last year, when my friend had a rest in Turkey, met in
Hotel with children animators. We have established an excellent, even romantic
relations. This year, too, we decided to have a rest and asked the manager
We find a suitable hotel. But she reacted to the matter formally. As a result,
we lived in a house the elderly ».
(Complaint young person to unsatisfactory service agency)

"Almost the entire first week of our stay in the hotel maid never
appeared. Do not clean the room, it did not change the linen. We already ran out of stock
toilet paper, then called the manager and asked why the door of our
Rooms always hangs a sign "Do Not Disturb". And it we never
We are seen as using another entrance - from the terraces ».
(From the claims of "insufficient" level of service at a hotel in Hurghada)

"Many women in the group did not say how much money to take with him, but
This strongly led to different stores. As a result, in recent days, they have nothing to
was not even feed the children ».
(Quote from the complaint traveler toured Italy)

"Bungalow, where we lived, we just did not like it. With us
We lived in a room of the bourgeois type of cockroaches on the terrace walls running lizard,
under the window the birds made a nest, and above the door was a hive of wasps.
This zoo have very unnerving. A manager at the reception was always trying
prove that it is a sign of a good environment, for which here from all
Tourists traveling the world ».
(Reviewed on a trip to Sri Lanka)

"We bought the company from receiving a tour of the elephant. The guide assured that
safety is guaranteed. However, the driver all the way kept the animal for every ditches
and thickets. This caused a suspicion that because we are trying to get more money.
In short, instead of pleasure we have continuous problems ».
(From the claims of tourists arriving from Thailand)

"We bought the company from receiving a tour of the elephant. The guide assured that
safety is guaranteed. However, the driver all the way kept the animal for every
ditches and thickets. This caused a suspicion that because we are trying to get even
money. In short, instead of pleasure we have continuous problems ».
(From the claims of tourists arriving from Thailand)

"We bought the company from receiving a tour of the elephant. The guide assured that security
Guaranteed. However, the driver all the way kept the animal for every ditches
and thickets. This caused a suspicion that because we are trying to get more money.
In short, instead of pleasure we have continuous problems ».
(From the claims of tourists arriving from Thailand)

"We came for dinner in the hotel restaurant to close. They took food, and sat down. Then
We start around the cleaner to clear the table and wash the floors. She rubbed their hours
half. The mood was spoiled, and we went to dinner in another place ».
(Reviewed on holiday in Turkey Hotel)

"There are huge dung fly, they fly and I annoy. As you wish,
but make sure that they were not here! That means no one has complained about? Yes, I'll
bring them to the bank! ».
(Call tourists from the Philippines)

"If you try to take a shower washable faced with the impossibility of hand movements».
(The written complaint on holiday in Cyprus)

"In restaurants and on the beach, many employees are afforded flat and silly jokes,
and many of the waiters in the restaurants is not enough that shouting at each other before
our ears, so also were trying to take away our dishes from virtually mouth ».
(The written complaint on holiday in Turkey)

"In the advertising brochure Paris was colorfully painted as the city of lovers, but at
I was there for Valentine's Day, no gallantry from local
Men did not wait. In my opinion, the travel agency for personal gain are the myth of
loving French, to lure single women. And I must say
client the truth: that they are such as Russian, and no better. I ask once
to compensate for the damage caused to my moral ».
(From the middle-aged client complaints, visited Paris)

"I am outraged! Me and my husband at the German Embassy denied a visa! Damn it,
this visa! But while we were interviewed, we burned down the house in
village! And my husband during a meeting with the consul of excitement broke his insertion
Bridge and is now forced to remain silent! But I will not be silent, demanding compensation
- For a house, jaw and forced labor in Germany, my grandmother! »
(Energetic ladies monologue, followed by a silent scene in the office of the travel agency)

"We are outraged by tiny, literally cat, meals in the restaurant pension.
Two pathetic piece of meat and 100 grams of pasta, smeared on a huge plate,
we perceived as an insult. And in the kitchen we have explained that the director of the restaurant sits
on the diet, and this is reflected in the menu and serving sizes ».
(Angry men monologue, to go with friends in suburban boarding house)

"It was impossible to swim as swimming in the sea big fish that
sexy thighs rubbing against women ».
(Because of the complaints of tourists vacationing with his family in Sharjah)

"During the tour, there was a rain of what were to blame and the guide accompanying the group,
who were unable to plan the tour so that it did not rain. In
result, I was spoiled mink coat valued at $ 3000 ».
(Because of complaint tourists who visited in the tour round in Italy)

"Service in the hotel was a nightmare as the home for the elderly».
(From the claims of tourists who have lived a week at the 5 *)

"When we drove from St. Petersburg, it was found out that the bus was not heated.
And on the street -12њS! It was not a journey, some Kolyma stage! »
(From group customer complaints, rode in a bus tour of New Finland)

"I came to Egypt scuba diving in the pool, but could not do it,
because there floated many Arabs, who looked at me ».
(From the client's claims, was vacationing in Egypt)

"As a result, I have a two-week holiday happened clouding, broken bottle loaders
"Absolute" 0, 7, a robbery in a police $ 20 and clouding anniversary
under the solemn title "Silver Wedding".
(From a tourist complaints about the detention in the airport Sheremetyevo-2)

"During the cruise, I really lost a towel twice and once - plaid. But
This does not mean that all things lost by the other passengers, had
I ascribe to me - I would not have much time to lose two weeks of the cruise!
After all, you remember, in addition to the ship's property, I still could not find many
personal items: umbrella, two pairs of sandals, glasses and case from
ticket Sochi - Moscow ".
(Of Claim tourists perturbed requirement to reimburse the cost of the lost
government property)

"During the cruise, I really lost a towel twice and once - plaid. That does not mean,
that all things lost by the other passengers, had
I ascribe to me - I would not have much time to lose two weeks of the cruise! After all, you are aware,
in addition to the ship's property, I still could not find many
personal items: umbrella, two pairs of sandals, glasses and case from
ticket Sochi - Moscow ".
(Of Claim tourists perturbed requirement to reimburse the cost of the lost government property)

"During the cruise, I really lost a towel twice and once - plaid. That does not mean,
that all things lost by the other passengers, had
I ascribe to me - I would not have much time to lose two weeks of the cruise! After all, you are aware,
in addition to the ship's property, I still could not find many
personal items: umbrella, two pairs of sandals, glasses and case from
ticket Sochi - Moscow ".
(Of Claim tourists perturbed requirement to reimburse the cost of the lost government property)

"Just seeing the face of the driver of the bus, I realized that this tour has already visited.
And what a vile lie that I immediately began to demand the return
money! He suffered as she could. However, my endurance nobody appreciated, and I had to listen to
rude remarks driver and tour guide in his address.
(Resentment intelligent lady, visited Greece)